Refund policy
30-Day Hassle-Free Returns
We want you to be completely happy with your order! If you’re not 100% satisfied for any reason, you may return it to us within 30 days of delivery for a full refund or exchange — no questions asked.
Important Notes:
• For change-of-mind returns: All items must be unused, undamaged, and returned in their original condition and full original packaging (including gift boxes, labels and any accompanying materials).
• Please note: We pack all items carefully to prevent damage. If the packaging appears damaged during transit, please keep the item and all packing materials, and contact us immediately — we will help resolve this right away.
• If your item arrives damaged, faulty or not as described, we will cover the cost of your return postage.
How to return:
1. Send us a message to confirm your return request
2. Return the item securely — keep all original packaging for any damage claims
3. Once we receive and check your item, we will process your refund or exchange within 2 working days